2024-03-28T16:19:09Z
https://oai.zbmath.org/v1/
oai:zbmath.org:7342779
2021-05-03T13:55:11Z
60
90
Legros, Benjamin; Jouini, Oualid; Akşin, O. Zeynep; Koole, Ger
2020
7342779
English
Elsevier (North-Holland), Amsterdam
https://zbmath.org/07342779
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Eur. J. Oper. Res. 287, No. 3, 946-963 (2020).
90B22; 60K25
Front-office multitasking between service encounters and back-office tasks
j